Introduction

This Privacy Policy describes how Grin Beverages & Foods and its affiliates (collectively, “we,” “our,” “us”) collect, use, share, protect, and otherwise process your personal data through our website www.grindrink.com (the “Platform”).

You may browse certain sections of the Platform without registering. We do not offer any products/services outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service, you agree to:

• Be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms.
• Be governed by the laws of India, including those relating to data protection and privacy.

If you do not agree, please do not use or access the Platform.

Information Collection

We collect personal data when you:

• Sign up, register, or interact with our Platform
• Share information such as name, date of birth, address, phone number, email, or proof of identity/address
• Use certain features (e.g., payment instruments, biometric info) with your consent

We may also track your behavior, preferences, and transactions for analytics, marketing, and improving your experience.

Third-party platforms: If you interact with third-party partners, their privacy policies apply. We are not responsible for their practices.

⚠️ Important: Never share sensitive information (e.g., debit/credit card PINs, passwords) via unsolicited calls or emails. Report any suspicious activity immediately.

Use of Information

We use your data to:

• Provide and enhance our services and products
• Assist partners in fulfilling orders
• Customize your experience and offer updates/offers
• Detect and prevent fraud, errors, or illegal activity
• Conduct surveys, research, and marketing

Your access to certain services may be affected if you withhold required permissions.

Sharing & Disclosure

We may share personal data with:

• Internal group entities or affiliates for service/product delivery and marketing (unless you opt-out)
• Sellers, logistics partners, payment providers, and other service providers necessary to provide services
• Government or law enforcement agencies if required by law or in good faith
• Third-party rights holders to protect intellectual property or user safety

Security Measures

We adopt reasonable security practices, including secure servers, to protect your data. However, online transmission can never be fully secure. You are responsible for protecting your login credentials.

Data Retention & Deletion

• You may delete your account via your profile or by contacting us.
• Pending orders, claims, or other obligations may delay deletion.
• Personal data is retained only as necessary or as required by law.
• Anonymized data may be kept for research or analytics.

Your Rights & Consent

• Access, correct, or update your personal data via the Platform
• Withdraw consent by contacting the Grievance Officer (subject: “Withdrawal of consent for processing personal data”)

Withdrawal of consent may limit access to certain services. By using the Platform, you consent to the collection, use, and processing of your data as described.

Contact Us

For privacy, data, or Terms concerns:
📧 hello@grindrink.com
📞 +91-702180-4036
🌐 www.grindrink.com